Privacy Policy - Flat Clearance Whitechapel

At Flat Clearance Whitechapel, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Identification Information: This may include your name, email address, phone number, and mailing address.
Payment Information: Details necessary to process your transactions, such as credit card information.
Usage Data: Information about how you interact with our services, including browsing history and preferences.
Communication Data: Records of your interactions with our customer service, including emails and phone calls.

How We Collect Information

We collect information through various methods to ensure seamless service delivery:

Direct Interactions: When you provide information voluntarily through forms, emails, or phone calls.
Automated Technologies: Using cookies and similar technologies to track your behavior on our website.
Third-Party Sources: Gathering information from trusted partners and service providers.

Use of Your Information

We utilize the collected information to:

Provide and maintain our services, ensuring they meet your needs.
Process transactions efficiently and securely.
Personalize your experience by tailoring content and recommendations.
Improve our services through analysis and feedback.
Communicate with you regarding updates, marketing, and promotional materials.

Legal Basis for Processing

Our processing of your personal data is based on the following principles:

Consent: You have given explicit permission for us to process your data for specific purposes.
Contract: Processing is necessary to fulfill our contractual obligations to you.
Legal Obligation: We are required to process your data to comply with applicable laws and regulations.
Legitimate Interests: Processing is necessary for our legitimate business interests, provided it does not override your rights and freedoms.

Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

Service Providers: Trusted partners who assist us in delivering our services.
Legal Requirements: When required by law or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
With Your Consent: When you have given explicit permission to share your information.

We ensure that any third parties we share data with adhere to strict data protection standards.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. We take steps to ensure that your data remains protected in accordance with this Privacy Policy and applicable data protection laws.

Data Security

We implement robust security measures to protect your personal information:

Encryption of sensitive data during transmission.
Regular security assessments and vulnerability testing.
Access controls limiting data access to authorized personnel only.
Continuous monitoring of our systems to detect and prevent unauthorized access.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we ensure its secure deletion or anonymization.

Your Rights

You have certain rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information under certain conditions.
Restriction of Processing: You can request that we limit the processing of your data.
Data Portability: You can request to receive your data in a structured, commonly used format.
Objection: You can object to the processing of your data based on legitimate interests.

To exercise these rights, please contact us using the information provided in the Terms of Service.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we take steps to delete such information promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Acceptance of Terms

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Additional Information

This Privacy Policy was last updated on April 27, 2024. We are committed to ensuring that your privacy is protected and that you understand how your information is used.